16 February 2015

Evening Standard: ‘Uber drivers give me a low passenger rating because I’m gay’

A London businessman has accused taxi firm Uber of discriminating against gay passengers.

Svend Littauer, chief operating officer for a services company, said he believed he was the victim of homophobia after getting inexplicably low passenger ratings from drivers.

Uber allows drivers to rate customers. to help colleagues decide who to pick up. Those ordering cabs can also rate their drivers to ensure a better service. The passenger rating by drivers is supposed to be kept secret.

Mr Littauer, 45, from Kennington, who often travels with his partner, said he had never been rude or behaved inappropriately in a cab. After discovering he had a rating of 3.4, he said the only plausible explanation was because he was gay.
 
http://www.standard.co.uk/news/transport/uber-drivers-give-me-a-low-passenger-rating-because-im-gay-10048062.html

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